What happens when something in Azure breaks?

The alert opens a ticket with our service desk, the same team your staff already call. Critical issues get a response within 30 minutes during business hours, and you see the outcome in your next monthly report.

Will you resize or shut down resources without asking us?

No. Rightsizing and savings suggestions come to you with the expected effect on your bill, and we make the change once you approve it.

Who handles a migration or a new Azure design?

Project work such as moving servers off-premises, building a landing zone or redesigning networking is delivered with Regroove, our sister Microsoft consultancy. When the project is finished, Ceifa takes over the day-to-day running.

Can Ceifa take over Azure that another provider set up?

Yes. Onboarding starts with an inventory of what is already there. We document it, close the obvious gaps, and bring it into the same monthly routine as the rest of your managed IT.

Managed Azure

Managed Azure, looked after every working day.

Ceifa runs your Azure subscriptions as part of managed IT. We watch the bill and right-size what is oversized, patch and back up your virtual machines, review who holds admin access, act on alerts, and send you one plain report each month. Planning a migration or a new design? We deliver those projects with Regroove, our sister Microsoft consultancy. We support organizations across Canada and the US.

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The work we do in your Azure each month

Managed Azure is a routine, not a project. These are the four areas our team keeps an eye on for every client, from who can sign in as an admin to what the bill looks like at month end. Open each one to see the detail.

Reported monthly

Spend & Recovery

What you pay for, and whether you could restore it tomorrow

1 report

every month, in plain language

Spend, patch status, backup results and open risks arrive together in one monthly report. You see what changed, what we fixed and what we suggest next, without logging in to the Azure portal.

Cost monitoring and rightsizing

We track spend against budget, flag idle and oversized resources, and suggest reservations or savings plans where your usage supports them. Nothing is resized or switched off without your sign-off.

Backups checked, restores tested

Azure Backup jobs are checked for failures, retention is kept to what you agreed, and test restores are run so you know recovery works before the day you need it.

Patched on schedule

Servers & Networking

Virtual machines kept current, healthy and watched

VM patching and health

Virtual machines are patched in an agreed maintenance window, with checks before and after. Disk space, CPU and memory are watched so a struggling server shows up in our queue before your staff notice it.

Bigger projects, with Regroove

A new landing zone, a move off on-premises servers or a full redesign is delivered with Regroove, our sister Microsoft consultancy. Once it is live, Ceifa takes it over and runs it like everything else.

Routed to our service desk

Monitoring & Alerts

Problems land with a person, not in an unread inbox

Alerts that become tickets

Azure Monitor alerts and Microsoft Defender for Cloud recommendations are routed to our service desk. A failing service or a risky setting turns into work someone owns, not an email nobody opens.

Reviewed regularly

Identity & Access

Only the right people hold the keys to your subscriptions

Admin access reviews

We check who holds Azure roles and Entra ID admin rights on a regular schedule, remove access people no longer need, and keep MFA and conditional access switched on for every privileged account.

How Ceifa takes over your Azure

Whether your subscriptions were set up by an in-house admin, another provider or Regroove, onboarding follows the same five steps.

Month one, when onboarding starts

01
Take stock
We list your subscriptions, resources, admin accounts, backup jobs and current spend, and note anything unpatched, unprotected, or paid for and unused.
02
Fix the basics
Monitoring, alert rules, backup policies and budget alerts go in, and admin access is tightened to match the security baseline we use for every managed client.
03
Connect it to the helpdesk
Azure alerts flow into the same Ceifa service desk that supports your staff, so a critical issue gets a response within 30 minutes during business hours.
04
Run the routine
Patching windows, backup checks, access reviews and rightsizing happen on a set schedule, whether or not anyone on your side remembers to ask.
05
Report and plan
Each month you get a short report on spend, patch status, backup results and open risks, with what we recommend next. Larger changes are scoped with Regroove.

Steps four and five repeat every month for as long as we manage your IT.

Managed Azure questions

The day-to-day running of your Azure subscriptions: cost monitoring and rightsizing, patching and backups for virtual machines, regular reviews of who has admin access, alerts routed to our service desk, and a monthly report that puts all of it on one page.

Want someone checking your Azure every month?

Book a free 30-minute call. We will look at your subscriptions, spend and backups, tell you what we would fix first, and explain how Azure fits into a Ceifa managed IT plan.