Power Platform management, handled every month.
The apps, flows and reports your staff built are now part of how the business runs. Ceifa looks after them the way we look after the rest of your IT: monitored, governed, owned and reported on, with fixes and small changes handled by our helpdesk.
What we look after, product by product.
Most tenants use more than one of these, and a fault in one often shows up in another. A flow that feeds a report, or an app that triggers a flow, gets supported as one system.
Power Apps
The apps your staff open every day stay shared with the right people, connected to the right data and owned by someone who still works here.
- Sharing and access requests
- Broken data connections
- Owner changes at offboarding
- Small form and field changes
Power Automate
Flows fail quietly. We watch the ones your business depends on, fix the run that stopped, and renew the connection that expired before anyone notices a missing approval.
- Failed run follow-up
- Expired connection renewal
- Premium connector licence checks
- Approver and recipient updates
Power BI
A report is only useful if the numbers are current. We chase refresh failures, keep gateways and credentials working, and keep workspace access in step with your staff list.
- Refresh failure fixes
- Gateway and credential upkeep
- Workspace access reviews
- New measures on request
Copilot Studio
Agents already in use get the same care as everything else: knowledge sources kept pointing at current content, publishing and access kept tidy, and an owner on record.
- Knowledge source updates
- Channel and access settings
- Usage and capacity checks
- Owner and admin changes
Rules that get checked every month
Power Platform governance is not a policy document that sits in a folder. It is a short list of controls that someone has to keep checking as people join, leave and build new things. As your MSP, that someone is us.
- Data loss prevention policies reviewed as new connectors appear
- Environment creation limited, and each environment given a purpose and an owner
- Orphaned apps and flows found and reassigned
- Licences and Dataverse capacity checked against what is actually used
A typical failure
A flow that files supplier invoices was built by a coordinator who left last year. It still runs under her account. During offboarding the account is disabled, the flow stops, and nobody notices until a vendor calls about a late payment. Nothing was wrong with how the flow was built. What was missing was management: an owner on record, a check at offboarding and an alert when the runs stopped.
Why Ceifa treats Power Platform as part of managed IT
From unknown tenant to managed platform
Most organizations come to us with years of apps and flows already in place and no clear list of what they are. This is how we take that over and keep it in order.
Take stock
We list every environment, app, flow and report in your tenant, who owns each one, and which ones the business would miss by lunchtime if they stopped.
Fix the loose ends
Flows running under former staff, connections that have expired and reports that have not refreshed in weeks get reassigned, renewed or retired.
Set the guardrails
Data loss prevention policies, environment rules and connector permissions are put in place, matched to how your people actually use the platform.
Watch it
Business-critical flows and report refreshes are monitored. When one fails, it becomes a ticket with our helpdesk, not a surprise for your finance team.
Report and adjust
Each month you see what ran, what failed, what we changed and what needs a decision. Small changes are handled on request through the same helpdesk.
Questions about Power Platform support
Where Copilot fits
Copilot Studio agents usually arrive with a wider Copilot rollout. For that, see our AI integration and Copilot deployment services and, for oversharing and data access controls, our Copilot governance, security, and compliance page.
Not sure who owns your flows and reports?
Most organizations aren't. In a free 30-minute call we'll ask what runs in your tenant, what has broken lately and who fixes it today, then explain how Ceifa would manage it as part of your IT.
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